AGREEMENT TO OUR LEGAL TERMS

We are First Five Eight Pty Ltd, trading as Vanillah (“Company,” “we,” “us,” “our”), a company registered in Victoria, Australia. We operate various software applications and services, including ABN Verifier, HubSpot integrations, and other business automation tools (collectively, the “Services”).

By accessing or using any of our Services, including applications, software, and integrations, you agree to these Terms of Service. If you do not agree, you are prohibited from using the Services and must discontinue use immediately.

We may update these terms from time to time, and we will provide prior notice before making changes. Continued use of our Services after changes take effect constitutes acceptance of the revised terms.

1. OUR SERVICES

Vanillah provides software applications, CRM integrations, automation tools, and other business efficiency solutions. Our Services are provided “as is” and are subject to updates and modifications without prior notice.

The Services are not tailored to comply with industry-specific regulations (such as HIPAA, FISMA, or GLBA). You are responsible for ensuring compliance with relevant laws and regulations applicable to your business.

2. INTELLECTUAL PROPERTY RIGHTS

Vanillah owns all intellectual property rights related to its Services, including software, databases, and branding materials. Users are granted a non-exclusive, non-transferable license to use our software for internal business purposes only. Unauthorized reproduction, modification, or resale of our Services is strictly prohibited.

3. USER REPRESENTATIONS

By using our Services, you agree that:

• You will provide accurate and complete registration details.

• You will not use the Services for any illegal or unauthorized purposes.

• You are responsible for maintaining the security of your account credentials.

4. USER REGISTRATION

To use certain features of the Services, you may be required to register an account. You agree to:

• Keep your login credentials secure.

• Be responsible for all activities under your account.

• Notify us immediately of any unauthorized access.

5. PURCHASES AND PAYMENT

Vanillah accepts payment via Visa, Mastercard, American Express, Discover, Google Pay, Stripe Link, and Bank Transfer. By making a purchase, you agree to:

• Provide accurate and complete payment details.

• Allow automatic renewals where applicable.

• Be responsible for any taxes or fees associated with your purchase.

6. CANCELLATION

Subscriptions can be canceled at any time by contacting support@vanillah.com. Cancellations take effect at the end of the current billing cycle. Refunds are not provided for partially used subscription periods unless required by law.

7. PROHIBITED ACTIVITIES

Users may not:

• Circumvent security measures, reverse-engineer, or modify our Services.

• Use our Services for fraudulent, illegal, or unethical purposes.

• Share, resell, or transfer access to the Services without permission.

8. USER GENERATED CONTRIBUTIONS

Vanillah does not allow users to submit public content or make contributions on the platform.

9. CONTRIBUTION LICENSE

Any suggestions or feedback you provide to Vanillah may be used without compensation.

10. GUIDELINES FOR REVIEWS

If Vanillah provides a review or feedback feature, you agree to:

• Provide honest and accurate feedback.

• Not post offensive, false, or misleading content.

11. THIRD-PARTY WEBSITES AND CONTENT

Our Services may contain links to third-party websites. We do not control or endorse these external sites and are not responsible for their content or practices.

12. SERVICES MANAGEMENT

Vanillah reserves the right to:

• Monitor and restrict access to the Services.

• Remove content that violates these Terms.

• Suspend accounts involved in prohibited activities.

13. PRIVACY POLICY

Vanillah values your privacy. Our Privacy Policy (linked separately) outlines how we handle user data, including collection, storage, and processing of personal and business information.

14. TERM AND TERMINATION

Vanillah reserves the right to terminate accounts for violations of these Terms without prior notice.

15. MODIFICATIONS AND INTERRUPTIONS

Vanillah reserves the right to modify, suspend, or discontinue any part of the Services at its discretion. Users will be notified in advance where possible.

16. GOVERNING LAW

These Terms are governed by the laws of Victoria, Australia. Any disputes shall be resolved in the courts of Victoria.

17. DISPUTE RESOLUTION

Users agree to attempt informal resolution of disputes before initiating legal action.

18. CORRECTIONS

Vanillah may update or correct errors in the Services without prior notice.

19. DISCLAIMER

Vanillah provides the Services on an “as is” basis and makes no guarantees regarding their performance or reliability.

20. LIMITATIONS OF LIABILITY

To the maximum extent permitted by law, Vanillah shall not be liable for:

• Loss of business revenue, profits, or reputation.

• Data corruption, data loss, or security breaches.

• Interruptions or downtime due to maintenance, third-party changes, or unforeseen circumstances.

21. INDEMNIFICATION

Users agree to indemnify and hold Vanillah harmless from any claims, damages, or liabilities arising from:

• Improper use of the Services.

• Violation of these Terms.

• Failure to comply with applicable laws.

22. USER DATA

Vanillah is not responsible for loss of user data. Users are advised to maintain their own backups.

23. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

By using our Services, you agree to electronic communications and acknowledge that electronic agreements are legally binding.

24. MISCELLANEOUS

These Terms constitute the entire agreement between the user and Vanillah and supersede any prior agreements.

25. FREE TRIALS

Some services may offer free trials, subject to termination at Vanillah’s discretion.

26. CONFIDENTIALITY

Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the course of business.

CONTACT INFORMATION

For support, legal inquiries, or feedback, contact us at: Email: support@vanillah.com
Address: [Company Address]

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these terms.